Welcome to Resource Action Concepts
Who We Are & What We Do
Headquartered in Wildwood Crest, New Jersey, the company has been in existence since 1987, and in 2007 we added a local subsidiary: Crest Consulting, Coaching, & Training. We are a professional coaching, training, and consulting firm, specializing in:
- Coaching and mentoring of Business Owners, Leaders, Managers, Supervisors and Sales Professionals
- Training and Development of Business Owners, Leaders, Managers, Supervisors and Sales Professonals
- Assessment of People’s Effectiveness and Efficiency
- Evaluation of Individuals, Departments, Teams, and Companies
How We Do What We Do
All of our work is based around three key concepts:
- Knowing Yourself – your goals, your Emotional Intelligence (EQ) level, your personality style, your learning/thinking style, your strengths and weaknesses.
- Knowing Others – their similarities and differences, their strengths and weaknesses.
- Taking Action – based on what you know about yourself and others.
Coaching
We have Leader/Manager, Sales, and Personal Coaching Programs. We use face-to-face meetings the telephone, Skype, Webinars, e-mail, and faxes to stay in touch with our clients.
Training and Development
All of our training is custom-designed to fit your needs, and our courses can run from one to 24 hours, again, depending on your needs. Each course includes visual, auditory, and kinesthetic components, a built-in coaching element, follow-up e-mails, and an individualized action plan that each participant agrees to follow.
Some of the courses we have delivered are listed below:
Assertiveness Training
Career Management
Coaching and Counseling Employees
Change Management
Conflict Management
Communication Skills
Coping with Difficult People
Customer Service
Delegating Authority
Diversity Management
Emotional Intelligence – an Introduction
Goal Setting
Interpersonal Communication Skills
Leadership/Management Skills
Leadership Techniques
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Listening Skills
Motivating Employees
Negotiating Skills
Peak Performance
Performance Evaluation Skills
Power and Influence
Presentation Skills
Problem Solving
Rapport Building
Self-Awareness
Sexual Harassment Prevention
Stress Management
Team Building
Team Leadership
Time Management
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We also can deliver any course in the form of an Interactive Webinar. Since people
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