Employee Attitude

Purpose

The Employee Attitude Survey is administered to ascertain the morale and motivation of employees; to, in effect, take a temperature reading of the organization so that a proper prescription for improvement can result.

Procedure

Step One – Design of the Questionnaire
In addition to the core questions, the special needs and/or circumstances of the organization are taken into consideration in order to design additional questions.

Step Two – Collection of the Data
Data is collected on-site through use of the questionnaire, usually over the course of one day per location. Special arrangements are made for absentees or in cases where on-site data collection is not feasible.

Step Three – Presentation of the Survey Results to Management and Action Plan Design
Management receives feedback first, usually within two to three weeks of questionnaire collection. The process of Action Plan development is begun in preparation for the presentation of Survey results to all employees.

Step Four – Presentation of the Survey Results to all Employees in Conjunction with Management’s Action Plan
The presentation to all employees involves the viewing of the answers of key statistical questions, the reading of representative comments from the participants, and a review of the recommendations, followed by management’s response through a summary of the newly developed Action Plan.

Step Five – Monitoring of the Action Plan
Monthly pulse taking phone calls or visits are made to check on the progress of the Action Plan, and a future Survey is planned – four to 12 months down the road – for comparison purposes.Requirements Management agrees to absolute employee confidentiality with no negative repercussions for any employee feedback. Management agrees to develop and implement an Action Plan based on the results of the Survey. Management agrees to make the complete Survey results available to all employees by making them accessible through H.R. and/or the management team.

Requirements

___ Management agrees to absolute employee confidentiality with no negative repercussions for any employee feedback.
___ Management agrees to develop and implement an Action Plan based on the results of the Survey.
___ Management agrees to make the complete Survey results available to all employees by making them accessible through H.R. and/or the management team.



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