| Skills Coaching |
| The International
Coach Federation (ICF) defines coaching as “. . . an on-going partnership that
helps clients produce fulfilling results in their personal and professional lives.
Through the process of coaching, clients deepen their learning, improve their
performance, and enhance their quality of life.” |
The 20 Most Frequently Cited Skills of Effective Leaders/Managers: |
1. Verbal communication (including listening)
2. Managing time and stress
3. Managing individual
decisions
4. Recognizing, defining, & solving problems
5.
Motivating & positively influencing others
6. Delegating effectively
& efficiently
7. Setting goals & articulating a vision
8.
Self-awareness
9. Team building
10. Managing conflict
| 11. Oral Presentations
12. Establishing reciprocal
rapport
13. Team Leadership
14. Assertiveness
15. Negotiating
16. Gaining power and influence
17. Empowerment
18. Managing diversity
19. Career management
20. Emotional Intelligence
| |
The Most Common Behaviors of
Effective Sales Representatives: |
1. Researching
2. Prospecting
3. Targeting
4. Writing Proposals
5. Approaching
| 6.
Interviewing
7. Demonstrating/Presenting
8. Validating
9. Negotiating/Handling Objections
10. Closing |
11. Rapport Building
12. Time Management
13. Territory Management
14. Post-Sale Techniques
15. Telephone Skills
| |
What is Coaching? |
| The International Coach Federation (ICF) defines coaching
as “. . . an on-going partnership that helps clients produce fulfilling results
in their personal and professional lives. Through the process of coaching, clients
deepen their learning, improve their performance, and enhance their quality of
life.” |
What is the
Coaches Responsibility? |
| According to the ICF, the
coach’s responsibility is to: |
- Discover,
clarify, and align with what the client wants to achieve.
- Encourage client
self-discovery.
- Elicit client generated solutions and strategies.
- Hold
the client as responsible and accountable.
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Learn more about..... |
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